Privacy Policy

This Privacy Policy explains how Your Eternal Song (“we”, “us”) collects, uses and protects your information when you use youreternalsong.com.

Information we collect

• Information you provide: the story details, names, memories and preferences you submit to create a song; your email address; and order information.
• Payment information: handled directly by our payment processor — we never store full card details.
• Automatic information: device, browser, and usage data collected via cookies and similar technologies.

How we use your information

• To create, deliver and host your custom song.
• To provide customer support and process refunds.
• To improve our service and measure performance.
• To comply with legal obligations.

Creating your song

The story details you submit are processed by our production partners to create your lyrics and audio. We share only what is needed to produce your song and do not sell your personal data.

Sharing

We share data with service providers that help us operate (payment, hosting, email delivery, music production, analytics), and where required by law. We do not sell your personal information.

Data retention

We keep your information for as long as needed to provide the service and meet legal obligations, then delete or anonymise it.

Your rights

Depending on where you live (including under GDPR and CCPA), you may have the right to access, correct, delete, or object to the processing of your personal data. Contact us to exercise these rights.

International transfers

Your information may be processed in countries other than your own, with appropriate safeguards in place.

Children

The service is not intended for anyone under the age of 16.

Contact

Questions about privacy? Email [email protected].

This is a draft template and should be reviewed by legal counsel before launch.